Studio Policies and Membership Terms and Conditions
- Payments for sessions or lessons must be received at least 24 hours in advance to confirm booking
- All payments are fully refundable with the exception of instances described in #3 and #4 below.
- Non-membership cancellations - must be made at least 24 hours in advance to avoid cancellation fee equal to 1 hour session or lesson time. A courtesy waiver is allowed for the first occurrence.
- Membership Package session cancellations - must be made at least 12 hours in advance to avoid the cancellation fee equal to 1 hour session time. A courtesy waiver is allowed for the first occurrence.
- Smoking is not permitted within the studio. Thank you for respecting the investment in our equipment for your projects.
MEMBERSHIP TERMS AND CONDITIONS
- Purchase of any Membership package (recording or rehearsal) automatically enrolls you into our Soundscape Studios Membership Program.
- Once enrolled, the purchase of any service (either individual hours or packaged hours) count towards the 50 hours needed to earn 2 free service hours.
- Free services earned under membership include Recording Suite or Rehearsal Suite time. The 2 hours must be consecutive and must also consist of the same service.
- Membership package hours must be used during the month purchased, unless other arrangements are made with and approved by management.
- Free hours earned in the membership program must be utilized within 6 months of earning.
- If hours are not used as specified above, they are forfeited.